<aside> 👋 I'm a Go to Market Leader based in Washington, DC, with 14 years of experience in the Restaurant and SaaS space. My focus area for the past year has been customer onboarding, impacting customer LTV while shortening TTV significantly. I am a lover of Salesforce, Notion, Gong, Loom, and ChurnZero.

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Contact

📧 [email protected]

🔗 https://www.linkedin.com/in/davidhaile/

📱323-606-8362

📅 Book 20 min with me

Experience

Member

Pavilion Washington, DC – (Oct 2022 - Present)

• Completed CRO school

Founder Board

*Take Care of Home Washington, DC – (Oct 2018 - Present)*

• Grew Annual fund raising from $40k to $300K

Payments Director - Vendor Growth

Margin Edge, Washington, DC – (Jan 2024 - Present)

• I developed and execute strategic visions and roadmaps for vendor operations, ensuring frictionless products, self-service capabilities, and excellent support.
• My experience includes managing the full vendor lifecycle: selection, segmentation, integration, optimization, and off-boarding  I drive vendor performance improvement through KPI management, root cause analysis, process standardization, and operational excellence initiatives, enhancing efficiency, productivity, and cost savings.
• I lead, mentor, and develop a hard-working team of vendor management professionals, enabling us to stand up a team in Colombia for economies of scale.

Outcomes:

• Grew the Vendor network from 900 to 1350 ( Monetized payments)
• Grew Electronic Fund network from 2200 to 3500 and 20M to 35M in MRR
• Impacted the business by growing monetized payments from $5.5 Million to $7.2 Million in monthly swipes at 190 basis points take rate.
• Fostered 3 key partnerships
• Chefs Warehouse
• Wholesail
• Cheetah Tech